Our Terms and Conditions documentation provides comprehensive information regarding the services, policies, and governance framework of Vertex Health Advisory Ltd. It includes our Terms & Conditions, Privacy Policy, Cookie Policy, Refund & Cancellation Policy, Clinical Governance Framework, Intellectual Property Policy, Delegate Code of Conduct, Certificate Disclaimer, Professional Indemnity and Limitation of Liability provisions, Complaints Procedure, Artificial Intelligence (AI) and Use of Course Materials Policy, and Version Control information.
Together, these documents outline the standards, responsibilities, rights, and expectations applicable to Vertex Health Advisory Ltd, our delegates, customers, and website users, ensuring transparency, professional accountability, data protection, and the delivery of high-quality healthcare education services.
By accessing our website, booking a course, or engaging with Vertex Health Advisory Ltd services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
Please ensure you review the document in full before booking or participating in any Vertex Health Advisory Ltd course or service.
Before working with Vertex Health Advisory Ltd or attending one of our courses, we encourage all delegates, clients, partners and associate contractors to read our Equality, Diversity and Inclusion Policy. This policy outlines our commitment to providing a respectful, inclusive and welcoming environment where everyone is treated fairly, with dignity and without discrimination.
Safeguarding is a fundamental part of our commitment to delivering safe, professional, and high-quality services. We are dedicated to promoting the welfare, dignity, and wellbeing of every individual we work with and expect the same high standards from all employees, associates, and partners. We encourage all delegates, clients, and stakeholders to read our Safeguarding Policy to understand our responsibilities, reporting procedures, and commitment to creating a safe and inclusive environment for everyone.
The safety and wellbeing of our delegates, faculty, patients, and host venues are central to every course we deliver. We are committed to identifying potential hazards, implementing appropriate control measures, and promoting a safe learning environment that supports high-quality clinical education. A comprehensive risk assessment is completed for all training activities and venues, with risks reviewed and mitigated before course delivery. We encourage all delegates and venue partners to familiarise themselves with our Risk Assessment documentation and to raise any safety concerns before or during training.
Should you join Vertex Health Advisory Ltd as an Associate Contractor to support, assist with, or lead the delivery of any courses or services we provide, you will be required to review and agree to the Associate Contractors Agreement prior to undertaking any work on behalf of the company. This agreement outlines the terms, conditions, responsibilities, and expectations applicable to all Associate Contractors working with Vertex Health Advisory Ltd.